Frequently asked questions

ORDERS AND SHIPMENT

I would like to order a product. How do I do that?
How is my order shipped to me?
How long will it take before I receive my order?
I have a shop. Can I place a business order?

PRICE-QUALITY RATIO

How can I be certain that the quality of my products is guaranteed?
How is it that PharmaHorse products are so inexpensive?
Are PharmaHorse products really 100% pure?
My horse is a fussy eater. Do horses enjoy eating these products?
Are PharmaHorse prices the same everywhere?

PRODUCTS

What kinds of products can I order on www.pharmahorse.com?
What are the products used for?
Which product should I choose?

PAYMENT

I want to order a product. What payment methods can I use?
How can I be sure that my payment is made securely?
I have never used online shopping and payment. What should I do?

PRODUCT RETURNS

I have received a product, but would like to return it. Is that possible?
I ordered and received the wrong product. Can I exchange it?

OTHER QUESTIONS

My question is not included in any of the above. What should I do?